Thailand and India Surpass 50%, but Korea Only at 37%... Falling Behind in the AI Talent Race

The adoption rate of artificial intelligence (AI) PCs among South Korean companies stands at just 37%, falling short of the Asia-Pacific regional average.

Dell AI Workstation. Dell Technologies.

According to an AI PC report released on April 23 by Dell Technologies in collaboration with Intel and the global market research firm IDC, which surveyed approximately 1,700 IT and business decision-makers across the Asia-Pacific region, the adoption rate of AI PCs in South Korean companies was 37%. This is below the Asia-Pacific average of 48%. Australia recorded the highest adoption rate at 65%, followed by Thailand (60%), Singapore (54%), India (51%), and Japan (39%), all surpassing South Korea. The report noted, "The commercial PC market in South Korea is contracting due to economic uncertainty, and most companies are focusing on pilot projects rather than broad transformation in their transition to AI."

However, South Korean companies demonstrated a strong willingness to adopt AI PCs. Sixty-nine percent of domestic companies prioritized AI capabilities in their PC purchases, a figure 13 percentage points higher than the regional average. The areas expected to be most affected by AI PCs were IT operations (42.7%), engineering and research & development (32%), and customer service (32%). Notably, the customer service sector was 11.9 percentage points higher than the regional average. The report stated, "Although the initial adoption pace is slow, Korean companies are leveraging AI PCs to drive innovation."

South Korean companies expressed concerns about the slow adoption of AI PCs. Thirty-three percent of respondents were concerned about losing key talent to competitors due to delays in AI PC adoption. Other concerns included increased operational inefficiency and rising costs (33%), as well as losing market leadership (32%).

Kim Kyungjin, President of Dell Technologies Korea, explained, "AI PCs and workstations are key platforms ushering in the next phase of enterprise AI. Through the complementary combination of AI PCs, which are closely integrated into the workplace, and workstations, which handle high-performance computing, companies can effectively build distributed AI environments based on their workloads, strengthen security and privacy, and achieve tangible business outcomes at the same time."

This content was produced with the assistance of AI translation services.