Cadillac Opens New Ilsan Service Center as a Hub in Northwestern Gyeonggi

[Asia Economy Reporter Yu Je-hoon] Cadillac announced on the 13th that it has newly opened the Ilsan Service Center, which will serve as a regional service hub in the northwestern Gyeonggi area.

The Cadillac Ilsan Service Center has a total floor area of 4,128㎡, with one basement floor and four above-ground floors, fully equipped as a comprehensive maintenance facility capable of general repairs, sheet metal work, painting, and accident repairs. It includes five work bays for functional maintenance, six work bays for sheet metal work, three special heat treatment paint booths, as well as a separate customer lounge and experience space.

Operated by Cadillac’s official partner 'Jail Ilsan Service,' the Ilsan Service Center is adjacent to Jayuro, the 2nd Jayuro, and the Seoul-Munsan Expressway, maximizing accessibility for customers in Seoul and the northwestern Gyeonggi region, thereby fulfilling its role as a regional service hub.

In particular, customers of Cadillac’s ultra-luxury sport utility vehicle (SUV), the new Escalade, can use the 'Express Service' at the Ilsan Service Center, which provides regular inspections and simple consumable replacements without a separate reservation, as well as the 'Pickup & Delivery Service,' which allows vehicles to be dropped off and picked up at the desired location.

Seo Young-deuk, CEO of Cadillac Korea, stated, "Following the opening of the Namdong Service Center in Incheon last month, we have improved after-sales service accessibility for customers in the metropolitan area by opening the Ilsan Service Center. As the expansion of our service network proceeds smoothly, we will simultaneously implement systematic management to enhance quality and strive to provide customers with a high-quality customer experience."

Meanwhile, to commemorate the opening of the Ilsan Service Center, a special event is being held where customers who use the service will receive a specially made Cadillac keyring.

This content was produced with the assistance of AI translation services.