Savings Banks "Stop Financial Fraud During Holidays"... Created 10 Commandments Against Voice Phishing and Enhanced Apps

[Asia Economy Reporter Song Seung-seop] The savings bank industry is implementing services to prevent financial fraud during the Lunar New Year holiday period.

According to the industry on the 11th, JT Chin-Ae Savings Bank created an image illustrating a typical method of 'Loan Finance Act (tentative name) violation threat voice phishing.' This image will be displayed on the main homepage during the holiday period, and detailed notices about the characteristics of impersonation illegal loan sales calls will be provided. Korea Investment Savings Bank also offers various financial fraud-related information through its homepage, including the types of loan-related scams and impersonation fraud methods, as well as how to respond to them.

SBI Savings Bank has created and announced the "10 Commandments of Voice Phishing." SBI Savings Bank emphasized that if a caller claiming to be from a government agency demands a fund transfer or requests an advance payment citing loan processing fees, one should suspect voice phishing. They also warned that offers such as receiving a high-interest loan first and then repaying it to improve credit scores for low-interest loans, or pop-up windows from the Financial Supervisory Service requesting financial transaction information, are indicative of voice phishing.

This appears to be an effort to prevent financial crimes such as voice phishing in advance, as the number of customers using non-face-to-face services during the COVID-19 Lunar New Year holiday increases, and non-face-to-face remittances are expected to rise. Especially since financial fraud tends to increase during the holiday period and many savings bank users are elderly, extra caution is required.

They are sending voice phishing prevention text messages and enhancing their applications (apps). JT Savings Bank sent text messages on the 1st to its customers, providing information on voice phishing cases and how to respond. SBI Savings Bank introduced 'Fake Finder' in December last year, which detects and blocks fake apps of unclear origin to prevent financial accidents caused by malicious apps.

Meanwhile, most branches of the savings bank industry will be closed during the holiday. Information on deposit and savings products and subscription can be accessed through apps, and chatbot consultation services can provide certificate issuance and loan product guidance.

This content was produced with the assistance of AI translation services.