Japan's LINE to Launch Video Call Medical Service 'LINE Doctor' in November

[Asia Economy Reporter Buaeri] Naver's subsidiary LINE will soon launch a medical consultation service using video calls in Japan.

LINE announced its future service launch plans at the 'LINE Day 2020' event held online on the 10th.

The 'LINE Doctor', launching in November, is a service that allows users to receive medical consultations via LINE video calls.

From hospital search, reservation, actual consultation, to payment, everything is done in a one-stop process within the LINE app. Users do not incur any additional fees beyond the consultation fee.

LINE plans to promote integrated online and offline health management, where users can receive medical consultations at home, get prescriptions and medication guidance from pharmacists, and receive medications at home.

LINE's 'Health Consultation Service', which started in December last year, has surpassed 300,000 cumulative requests as inquiries increased due to the COVID-19 pandemic.

LINE also plans to actively target the increased demand for food delivery caused by the COVID-19 situation by enabling the use of Japan's largest delivery service 'Demaekan', recently acquired by LINE, through LINE ID.

CEO Takeshi Idezawa said, "The world is changing significantly due to COVID-19. While there are negative changes, there is also a possibility that this will be an opportunity to fundamentally reconsider long-standing habits and social norms and create innovation."

He added, "The COVID-19 situation will be a starting point for societal change and a true paradigm shift. LINE will continue to provide the 'optimal distance' through the power of technology."

This content was produced with the assistance of AI translation services.