Naver Cloud Showcases 'Naver Care Call' at Japan's Largest Public Sector Exhibition

Joint Seminar with Izumo City
Sharing Care Call Achievements

Naver Cloud participated in Japan's "Local Government and Public Week 2026" and showcased "Naver Carecall."

Naver Cloud announced on the 18th that it participated in Japan's 'Local Government & Public Week 2026', held in Tokyo from May 13 to 15, and introduced its artificial intelligence (AI) well-being call service, 'Naver Care Call'.

Local Government & Public Week is an exhibition in the smart city and public digital transformation (DX) sectors, sponsored by Japan's Ministry of Internal Affairs and Communications. Last year, approximately 21,000 officials from 554 local governments attended the event.

At this exhibition, Naver Cloud set up a space where visitors could experience the Care Call service firsthand, receiving positive feedback. On-site attendees received Care Call phone calls directly on their smartphones and interacted with the AI, checking on their daily well-being and health status.

During the event, Naver Cloud, in collaboration with Izumo City, held a seminar under the theme of 'Digital Transformation of Elderly Care', sharing the demonstration process and operational results of Care Call.

Naver Care Call was introduced last June in Izumo City, one of Japan's super-aged cities. Locally, Care Call has become established as an AI infrastructure that compensates for workforce shortages by replacing repetitive tasks performed by welfare staff, thereby reducing gaps in elderly care services.

Kim Youwon, CEO of Naver Cloud, stated, "Last year, our collaboration with Izumo City marked our first step into the Japanese public sector. This time, it was meaningful to connect with local government officials from all over the country in one place," adding, "As the demand for care services continues to rise in Japan, we will expand our presence in the Japanese public sector as a partner that solves real-world issues through AI technology."

This content was produced with the assistance of AI translation services.