Donghae City Strengthens Hygiene and Friendly Service Ahead of Two Major Sports Events... Intensive Inspections Through End of May
Donghae City Aims for Zero Blind Spots in Hygiene
Ahead of the Provincial Sports Festival
Donghae City in Gangwon Province announced that it is focusing its administrative efforts on improving the hygiene standards and establishing a culture of friendly service at food and public hygiene establishments, in preparation for the successful hosting of the 19th Gangwon Special Self-Governing Province Sports Festival for the Disabled and the 61st Gangwon Special Self-Governing Province Sports Festival, which will be held in May and June.
Under the slogan "The Power of Gangwon Soaring in Donghae, a Heaven on Earth!", the city has established and is actively implementing a "Comprehensive Plan for Hygiene and Friendly Service Management" to create an environment where athletes and visitors can use facilities with peace of mind.
In February, the city provided job-specific and friendly service training to 16 consumer food hygiene inspectors to strengthen their on-site inspection capabilities. The inspectors are also tasked with serving as "ambassadors of friendliness" by conveying proper customer service techniques to business owners.
In addition, the city has selected eight establishments, including restaurants, lodging businesses, and beauty salons, to carry out facility improvement projects for outdated environments, with plans to complete them within May.
Since March, the city has completed its first round of intensive inspections targeting food and public establishments. It has also conducted focused checks on 204 hospitality establishments near train stations for hygiene and customer service, and on 145 lodging businesses regarding the posting of price lists, the sanitation status of bedding, and compliance with the newly revised "pre-notification system for evacuation procedures" under the amended law, with the aim of improving hygiene standards and preventing safety accidents.
Furthermore, through April 28, the city is inspecting 1,281 general restaurants for personal hygiene management, overall hygiene of the premises including kitchens, and the implementation of friendly service.
In preparation for the sports festival for the disabled, the city is also conducting a survey on the status of facilities for people with disabilities—such as door thresholds, installation of ramps, availability of accessible restrooms, and whether there are standing tables—to enhance convenience for athletes and visitors.
During the event period from May 18 to June 16, the city will operate under an emergency hygiene management system, running a rapid response team led by the Director of Preventive Management, with plans to respond swiftly to complaints and hygiene incidents such as food poisoning related to food and public establishments.
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Shim Jaehee, Director of the Public Health Center, stated, "These two major sports events are a great opportunity to showcase Donghae City's excellent tourism infrastructure and the mature civic consciousness of its citizens. We will do our utmost to collaborate closely with business owners during the remaining period to make Donghae a city known for its hygiene and friendliness, one that people want to visit again."
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