KB Kookmin Bank Opens Busan Review Center for Non-Face-to-Face Loans

Beomildong Comprehensive Financial Center Opens
"Balanced Regional Development"

KB Kookmin Bank announced on February 3 that it had opened the Busan Review Center on February 2, which is dedicated to handling non-face-to-face loan review work.

The center was established on the fourth floor of the Beomildong Comprehensive Financial Center in Dong-gu, Busan, utilizing unused space within the branch. It was set up to enhance the operational efficiency of digital-based financial services and to provide customers with faster review services.

The main work includes reviewing new and extended credit loans received through KB Star Banking, as well as reviewing extensions for bank-funded jeonse loans and Housing and Urban Fund jeonse loans.

According to KB Kookmin Bank, the opening of the center is expected to create local jobs through the reemployment of retired employees and contribute to revitalizing the regional economy. The bank also expects that decentralizing work functions, previously concentrated in the Seoul metropolitan area, to local regions will promote balanced regional development.

Meanwhile, KB Kookmin Bank has continuously strengthened its non-face-to-face review organization and worked to create a customer-friendly environment by improving the user interface and user experience (UI/UX). As a result, the proportion of non-face-to-face credit loans increased from about 60% at the end of 2024 to about 70% at the end of last year.

A KB Kookmin Bank official stated, "We hope the center will serve as a foundation for revitalizing the regional economy and promoting balanced regional development," adding, "We will continue to strengthen our financial infrastructure to provide customers with faster and more convenient financial services."

This content was produced with the assistance of AI translation services.