Carrot to Compensate Fraud Victims... Introduction of 'Safe Payment Compensation System'

Up to 1,950,000 KRW Compensation Per Safe Transaction

Danggeun announced on the 18th that it has introduced the 'Safe Compensation System' to compensate for fraud damages occurring in transactions using Danggeun Pay's safe payment.

The Danggeun Safe Compensation System is a service that compensates users in case of fraud damages occurring in secondhand transactions using safe payment. If the buyer has confirmed the purchase first but did not receive the item, or if the seller sent a counterfeit instead of a genuine product, and fraud damage occurs after safe payment, the user can report it to Danggeun within 15 days from the purchase confirmation date. After going through procedures such as damage verification, users can receive full compensation up to the maximum safe payment amount of 1,950,000 KRW per case.

Carrot announced on the 18th that it has introduced the 'Safe Compensation System.' Photo by Carrot

Intangible goods such as invalid tickets or vouchers are also included, and there is no limit to the number of compensations. However, disputes or conflicts between users, or items prohibited from transaction under current laws and Danggeun's operating policies are excluded from compensation.

A Danggeun official stated, "We will continue to prioritize user protection and strive to provide a safer and more reliable transaction environment."

This content was produced with the assistance of AI translation services.