'I'll definitely kill you'... Customer Threatens Murder Over Cold Delivery Food

A story of a self-employed business owner who felt disheartened about running a business after a customer verbally abused them over the phone, claiming the delivered food was cold, and left a 'murder threat' review on the delivery app has drawn attention.

[Photo source: 'Apeunikka Sajangida' capture]

On the 2nd, a post titled "When you really feel disheartened about running a business" was uploaded on the self-employed community 'Because It Hurts, I'm a Boss.' The author, Mr. A, who runs a restaurant in Daegu, revealed that he received an order for alcohol and food delivery around 2:30 a.m. on the 1st. Two hours later, he received a call from a customer complaining that the food was cold.

Mr. A shared a transcript of the phone call, stating that the customer abruptly said, "Even though the food is damn cold, it's still tasty." Mr. A apologized, explaining, "I'm sorry. Since it was the early morning of a holiday, there were not enough delivery drivers, so the delivery took quite a long time, which probably caused the food to get cold." However, the customer replied, "Even if the food is damn cold, I ate it well." Mr. A mentioned that the delivery took about 30 minutes.

Mr. A asked again, "I'm sorry. What can I do for you?" but the customer responded, "I'm not asking for anything; I'm just saying that." Despite Mr. A repeatedly apologizing and offering a refund, the customer sarcastically said, "It's already in my stomach, so what can you do?" Angered, Mr. A said, "Don't be sarcastic," and asked, "What should I do for you? I can't keep dealing with you over the phone. Please contact the customer center," then hung up.

Immediately after, the customer called back and hurled insults and abusive language such as, "You bastard hung up on me. I'll kill you," and "Is my stomach a trash can?" Later, the customer left a one-star rating on the delivery app along with a review saying, "I will definitely stab you to death with a weapon."

Shaken, Mr. A eventually went to the local police station. The customer claimed during the police call that "(I) was threatened and felt bad because they only said they would refund without an apology." However, after Mr. A played the recorded phone call for the police, the customer deleted the review, apologized, and came to the police station with their mother. Initially, the mother said, "What did my son do wrong?" but after hearing the call and seeing the review, she knelt down and apologized, Mr. A said.

Having met the customer in person, Mr. A said, "I wanted to take it all the way, but since they are young, I let it go," and lamented, "I feel disheartened about running a business after hearing such things from someone who looks about 15 years younger, like a nephew."

Netizens who read the story responded, "This is a clear murder threat; why let it slide? It's not just profanity; they said they would stab you to death with a weapon. Why just let it go? Someone might really get killed," and "You must have had a hard time. I feel upset for you," among other reactions.

This content was produced with the assistance of AI translation services.