Gwanak-gu Presents a Hopeful Future to At-Risk Households through Integrated Case Management

Based on a cooperative system among Dong Community Centers, District Offices, and private welfare organizations, customized services and resources are provided to low-income crisis households with self-reliance will... Among 53 case managements closed this year, 85% (45 households) resolved crisis situations and established a stable living foundation.

A young adult who has become independent from a reclusive lifestyle is practicing cooking with a case manager.

Gwanak-gu (Mayor Park Jun-hee) is providing customized integrated services to crisis households in need of mid- to long-term assistance, offering them a stable foundation for life.

Based on the integrated case management cooperation system among the Dong Community Centers, the district office, and private welfare organizations, the district has been providing necessary services and resources to low-income crisis households with the will for self-reliance and self-sufficiency.

The Dong Community Centers play the role of a gateway by identifying crisis cases and guiding the subjects to the welfare safety net. Additionally, for crisis households facing complex situations difficult to resolve at the Dong level, the Hope Welfare Support Team conducts advanced case management.

Private welfare organizations provide welfare services to help crisis households settle in the local community through continuous emotional support and program linkage.

This year, the district closed cases for 53 households among the existing case management targets. Of these, 45 households, accounting for 85%, successfully resolved their crisis situations and established a stable foundation for life.

Along with this, the district newly selected 174 households facing complex crisis situations as new case management targets, offering a hopeful future to crisis households.

Furthermore, on the 12th, the district held the ‘2023 Public-Private Case Management Integrated Workshop’ to encourage public-private integrated case management practitioners and share excellent case management examples.

Practitioners including integrated case managers, Dong welfare officers, and welfare center officials shared two outstanding cases of crisis families who, after living isolated lives cut off from society, were able to enjoy the happiness of ordinary daily life.

A man in his 20s who had lived as a reclusive loner for seven years due to family conflicts, and a man in his 60s who had been homeless for nearly 20 years after being abandoned by his family, were able to find their dreams and regain stable daily lives through the district’s case management.

The practitioners reflected on their year-long activities along with the excellent cases, applauded each other’s passion, and spent a meaningful time reaffirming their dedication to case management.

Park Jun-hee, Mayor of Gwanak-gu, said, “I sincerely thank all the public-private case management practitioners who work together to solve residents’ difficulties and create paths of hope. Going forward, our district will continue to be a reliable supporter leading residents to a happy future like a ‘lighthouse.’”

This content was produced with the assistance of AI translation services.