Part-Time Worker Cancels Delivery Order Due to Gaming... 27 Million Won in Damages

Total of 957 Delivery App Order Rejections Reported
Intentional Order Rejections May Constitute Business Obstruction
Some Netizens Point Out "Negligent Management"

A story of a self-employed business owner suffering over 15 million won in damages due to a part-time worker's habitual cancellation of delivery orders has sparked controversy.

On the 4th, Mr. A, the owner of a famous chicken franchise, posted a message titled "Employee's Habitual Order Rejection for One Year" on an online community for self-employed business owners.

On the 4th, Mr. A, the owner of a famous chicken franchise, posted an article titled "A Year of Habitual Order Rejections by an Employee" on the self-employed online community 'Apeunikka Sajangida'. [Photo source=Pixabay]

Mr. A wrote, "During the daytime when the employee worked alone, there were very few orders, so I checked the delivery app order rejections and found that 2 to 3 orders were rejected daily," adding, "If you combine other delivery apps, the number is probably higher. Over a year, this caused losses exceeding 15 million won from just one delivery app."

Having reviewed CCTV footage, Mr. A expressed frustration, saying, "The footage clearly shows the employee rejecting orders. There were only 5 to 6 orders during the six hours of daytime, but the employee spent a lot of time sitting around. They rejected orders while playing games on their phone."

According to Mr. A, when asked about the order cancellations, the employee made excuses such as "I was in the restroom and didn't see it," "No orders came in," "The customer canceled immediately after ordering," and "I rejected because it was outside the delivery area." However, since the employee was a younger person Mr. A had known for a long time, he let it slide with a "I see" attitude.

Mr. A said, "I thought the employee wasn't cleaning the store, so I asked, but they insisted they did. After reviewing a week's worth of CCTV footage, I found that the store was not swept or cleaned at all," adding, "The mop bucket was always clean, which was strange, but on the employee's days off, the mop was full of muddy water. When I confronted them about it, they gave notice of resignation that same day."

Part-time Worker’s Intentional Order Rejection Constitutes Obstruction of Business

In the order cancellation receipt posted by Mr. A, the total number of 'Baedal Minjok' order rejections at Mr. A's store from last January until this day is 957. [Photo by Online Community 'Apeunikka Sajangida']

In response to some netizens criticizing the management for negligence, Mr. A said, "This is a delivery store with monthly sales in the 100 million won range. I stay on-site 12 hours every day and take one day off per week. Since the store has a high volume of deliveries, when I do deliveries, there are times when I am not at the store," adding, "The employee's treatment is good. I gave summer and winter vacations and bought meals. I never scolded them. I let them rest on Sundays and paid well."

Mr. A said, "I was going to quietly let the person who left go, but on Malbok (the last of the three hottest days in summer), when it was very slow, I saw that the employee rejected orders worth 1.39 million won from just one delivery app that day," adding, "Seeing that shocked me, and I thought this was not something to overlook quietly. It was the same during Chobok and Jungbok (the first and second hottest days). I wonder if I can claim damages or report the intentional business loss for compensation."

According to the order cancellation receipts posted by Mr. A, from January to that day, the total number of 'Baedal Minjok' order rejections at Mr. A's store was 957. When converted into monetary value, it exceeded 15 million won and approached 27 million won.

The part-time worker's intentional order rejection may constitute obstruction of business. According to Article 314 (Obstruction of Business) of the Criminal Act, a person who obstructs another's business by spreading false information or other deceptive means, or by intimidation, shall be punished by imprisonment for up to five years or a fine of up to 15 million won.

This content was produced with the assistance of AI translation services.