"Seems Uncooked"... Absurd Excuse from Tonkatsu Owner in Response to Inquiry
Customer "They said it's a special cut, but it's just raw meat"
Store Owner "You should have checked 'Crispy'... It's normal"
The delivered pork cutlet arrived completely raw, as uncooked meat. When the customer complained, the owner gave an absurd excuse, saying it was a special cut.
On the 4th, a post titled "I ordered a pork cutlet, but is this uncooked?" was uploaded on the online community Diesel Mania.
A netizen shared a photo of an undercooked pork cutlet that seemed to have been delivered without being fully cooked. [Photo by Online Community]
View original imageThe photo posted by the writer showed a pork cutlet with red flesh clearly visible inside the yellow batter. The writer wrote along with several photos, "They said it’s because it’s a special cut, but is this correct?" and added, "The price was premium at 15,000 won."
In a follow-up review, the writer stated, "Even after seeing all the photos, they said it was a normal product," and added, "They said it was because I didn’t check 'crispy' when ordering, and if I had checked 'crispy,' they would have prepared it that way."
He asked, "I have ordered from the same store multiple times, so it is indeed undercooked, and if the owner’s words are true, the other pieces should be in the same condition, but the other pieces that came together were cooked. How do you explain this?" However, the owner maintained the position that it was a normal product with no fault and said a refund would be given if requested.
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Netizens responded, "It’s not steak, who eats pork cutlet rare? The crazy owner deserves a scolding, not praise," "Report this to the Ministry of Food and Drug Safety or the health center," and "Looks like they fried it from frozen. They should just apologize and refund, but they’re making a bigger issue."
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