Prospects for Improving Customer Convenience and Work Efficiency

[Asia Economy Reporter Minwoo Lee] At Dongyang Life Insurance, customers will be able to receive immediate underwriting results when applying for insurance. This is expected to reduce inconveniences caused by late notifications of application rejections after customers believed they had been insured.


Dongyang Life Insurance announced on the 16th that it has established such a 'pre-underwriting system.' Accordingly, customers who have given prior consent can receive underwriting results during the insurance plan stage.


Dongyang Life Insurance expects that this will simplify the insurance application process and enable real-time feedback on underwriting results, thereby enhancing customer convenience. By providing precise underwriting results from the plan stage, the company aims to strengthen the competitiveness of its sales channels. Additionally, based on advanced underwriting criteria, the strategy includes expanding automatic underwriting for low-risk applicants and conducting focused reviews for high-risk applicants to improve operational efficiency.



A Dongyang Life Insurance official stated, "By establishing the pre-underwriting system, we have greatly improved operational efficiency by simplifying the application process from planning to underwriting," adding, "Based on the competitiveness secured through this, we will provide better insurance services to our customers."

"Check Screening Results Immediately Upon Enrollment"… Dongyang Life Insurance Establishes Pre-Screening System View original image


This content was produced with the assistance of AI translation services.

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