Gwangsan-gu, Gwangju, Operates 'Unmanned Civil Service Issuance Machines' 24 Hours to Enhance Resident Convenience

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Gwangsan-gu, Gwangju Metropolitan City (District Mayor Park Byung-gyu) is expanding the operating hours of unmanned civil service issuance machines installed at each dong administrative welfare center to 24 hours for the convenience of residents.

To improve the environment for citizens to use civil service, civil documents can be issued during lunch hours, nighttime, and holidays regardless of the working hours of the dong administrative welfare centers.

The 14 dongs with unmanned civil service issuance machines installed outdoors will switch to a 24-hour operation system starting from the 9th.

Among the 97 dongs in Gwangju Metropolitan City where unmanned civil service issuance machines are installed, only 28 dongs, including 14 in Gwangsan-gu, are open 24 hours, accounting for just 29%.

Gwangsan-gu plans to additionally open 3 more unmanned civil service issuance machines 24 hours during the first half of the year.

For the remaining dongs with machines installed indoors, the district plans to review full opening after resolving security and other issues.

With the expansion of operating hours for unmanned civil service issuance machines, documents mainly needed for year-end tax settlement such as national and local tax payment certificates, income amount certificates, and resident registration certificates can be issued anytime, which is expected to help citizens with their busy daily lives.

To expand civil service convenience, the issuance period for resident registration cards, which used to take 2 to 3 weeks from application to receipt, will be shortened to a maximum of 10 days, and individual delivery service via mail will be actively promoted to increase usage.

A district official said, “We have expanded unmanned civil service issuance machines available 24 hours to respond to various civil service demands,” and added, “We will continue to make various efforts to provide civil services beneficial to citizens' lives.”

This content was produced with the assistance of AI translation services.