Coupang Suspends Postpaid Installment Payment Service

From October, 'Najung Payment' Service Available for Lump-Sum Payments Only

[Asia Economy Reporter Kim Cheol-hyun] Coupang has decided to discontinue its deferred payment (postpaid) installment service. Coupang had been piloting the 'deferred payment' service, which allows customers to purchase items first and pay from the following month, targeting some customers. However, it has decided not to offer the installment option within this service.

On the 26th, Coupang announced that it will stop the deferred payment installment service starting in October. Previously, customers using this service could receive the items first and pay in installments on the 15th of each month from a designated account. This installment service will be discontinued. The service allowing postpaid lump-sum payment the month after purchase will continue.

Accordingly, customers using the deferred payment service will have their installment amounts used until September 30 automatically debited on the 15th of each month as scheduled, but after that, they will only be able to use the postpaid service paying in a lump sum the following month. Coupang explained that the available amount for each customer may be adjusted based on company policy and the customer's deferred payment usage history.

A Coupang representative said, "Coupang offers various payment services including deferred payment," and added, "We plan to continue providing the best shopping experience to customers and introduce innovative payment services that keep pace with changing customer needs."

This content was produced with the assistance of AI translation services.