DB Insurance Launches Mobile 'MY View' Service
[Asia Economy Reporter Changhwan Lee] DB Insurance announced on the 28th that it has launched 'My (MY) View,' a customized service tailored to each customer.
When customers install the mobile app or access My View on the mobile web and log in, they can simultaneously check personalized insurance contract information and recommended insurance products by coverage area on the first screen.
My View integrates and displays customer information on the first screen. Customers can immediately check their active insurance contracts, available loan amounts, and claim processing status, and connect to desired services as needed.
In addition to insurance contract information, customers can view recommended insurance products at a glance, allowing them to identify additional insurance products they may need beyond their current contracts and request consultations right away.
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A DB Insurance official stated, “We will continue to enhance and provide personalized services using customer experience data in line with the hyper-personalization era.”
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