NH Nonghyup Card Establishes Korea's First Account Information-Based Voice Phishing Detection System

[Asia Economy Reporter Yoo Je-hoon] NH Nonghyup Card announced on the 4th that it has established the country's first 'Voice Phishing Detection System' linked with NH Nonghyup Bank accounts.

NH Nonghyup Card systematically classified various cases by transaction type in advance, and when suspicious abnormal transactions indicating that a customer using NH Nonghyup Card may have fallen victim to voice phishing are detected, it additionally verifies the customer's account information and takes action to prevent financial damage in advance by enhancing the monitoring system.

In addition, at the time of short- and long-term card loan screening, the system detects suspicious patterns indicating possible incidents, rejecting loans or determining that loan amounts be transferred with delay, thereby strengthening the customer protection process against long-term card loan damages with high potential for large losses.

An NH Nonghyup Card official stated, "As voice phishing techniques evolve, we plan to continuously enhance the voice phishing monitoring process to prevent customer damage," adding, "We will continue efforts to create a safe financial environment and pursue customer-centered management."

This content was produced with the assistance of AI translation services.