Samsung Seoul Hospital Launches 'Advanced Intelligent Mobile Medical Questionnaire System' Service
[Asia Economy Reporter Lee Gwan-joo] Samsung Seoul Hospital announced on the 9th that it will provide the 'Advanced Intelligent Mobile Medical Questionnaire System' service.
The mobile medical questionnaire is a system where patients directly input information necessary for diagnosis according to their illness, and it is automatically sent via mobile notification talk 3 days before the hospital visit.
Starting last month with the computerization of 14 types of questionnaires for the Department of Urology, satisfaction with the mobile medical questionnaire has been high. For example, when receiving treatment for benign prostatic hyperplasia, patients can easily fill out information such as the frequency of feeling residual urine or urination intervals, which were previously written manually on paper during outpatient visits, using the mobile medical questionnaire system. Accordingly, patients have found it more convenient to use the hospital by entering their symptoms in advance, and the questionnaire information is linked with Samsung Seoul Hospital's medical information system, allowing medical staff to focus more on treatment.
Samsung Seoul Hospital plans to continue advancing the mobile medical questionnaire system this year to enable its application in various departments and hospital tasks, continuing service innovation.
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Chawon Cheol, Director of the Digital Innovation Center (Professor of Emergency Medicine), who led the development of the mobile medical questionnaire system, said, "The inconvenience of filling out paper questionnaires before outpatient visits and medical staff re-entering them into the EMR (Electronic Medical Record) system has been eliminated, improving not only patient service but also medical staff's work efficiency," adding, "We will expand the mobile medical questionnaire service to all departments in the future to establish the foundation for a 'patient-participatory EHR (Electronic Health Record)."
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