Woowa Brothers Building a Call Center in Busan and Providing Consulting for Small Business Owners

Woowa Brothers-Busan City, MOU for Job Creation and Small Business Support

[Asia Economy Reporter Kim Bo-kyung] Woowa Brothers, the operator of Baedal Minjok, is joining hands with Busan City to create local jobs and support small business owners.

On the 3rd, Woowa Brothers and Busan City signed a "Memorandum of Understanding (MOU) for Job Creation and Support for Small Business Owners" at the Glad Hotel in Yeouido, Seoul. The signing ceremony was attended by Kim Beom-jun, CEO of Woowa Brothers, and Park Hyung-joon, Mayor of Busan, among others.

This agreement was planned to revitalize the local economy through private investment, and besides Woowa Brothers, LX International and Clucus also signed agreements with Busan City.

Woowa Brothers agreed to cooperate in revitalizing the local economy by ▲creating jobs through the establishment of a Contact Center ▲providing educational consulting for small business owners in the food service industry in Busan.

First, a Contact Center with about 500 seats will be newly established in the Busan area within this month to revitalize the local economy through the creation of new jobs. The Contact Center is a specialized call center that provides professional consultation and customer care services for Baemin users.

Busan City has pledged to support all necessary administrative matters to ensure the successful establishment and operation of the Contact Center. As of the end of October, about 300 people have been hired at the Contact Center, and the number of employees is expected to continue to increase.

Additionally, Woowa Brothers will continue the "Visiting Small Business Problem Solver with Baedal Minjok" program, which started in August, until next month.

In this program, eight small business owners in the food service industry were selected to receive consulting on the production of easy-to-cook meal kits, which have recently gained tremendous popularity. Professional consultants plan to share know-how from planning to development so that the small business owners' menus can be commercialized into meal kits. The meal kits will be launched next month on "Jeonguk Byeolmi," Baemin's regional product direct delivery service.

Earlier, Woowa Brothers conducted the "Visiting Baemin Academy," an educational program for self-employed food service workers in Busan, for four weeks starting at the end of September. A total of 30 small business owners in the Busan food service industry received expert knowledge on sales and promotion know-how and meal kit planning.

Park Hyung-joon, Mayor of Busan, said, "This will create new business opportunities and jobs for small business owners, which is expected to greatly help revitalize the local economy. We will spare no administrative and financial support to make this a model case between local governments and companies."

Kim Beom-jun, CEO of Woowa Brothers, said, "We hope the Busan Contact Center will provide IT service professional consultation jobs to talented local people and serve as a foundation to offer better services to customers. We will strive to help local small business owners in the food service industry overcome difficulties."

This content was produced with the assistance of AI translation services.