Dongyang Life Insurance Revamps Mobile-Only Webpage for 'Easy and Convenient' Use

On the 26th, Dongyang Life announced that it has newly revamped its mobile-only webpage (mobile web) to provide easy and convenient financial services on its mobile homepage.

[Asia Economy Reporter Oh Hyung-gil] Dongyang Life Insurance announced on the 26th that it has newly revamped its mobile-only webpage (mobile web) to allow customers to easily and conveniently access financial services through its mobile homepage.

The screen design and layout were completely overhauled to help customers intuitively understand the services provided on the mobile web. Frequently used main service icons were prominently placed to enhance readability and clarity, and a guardian angel image was implemented to represent the brand identity.

Additionally, the categories were reclassified from being product-centered to customer service-centered, and the scope of services provided was further expanded. Services such as insurance policy loans, accident insurance claim submission and processing, individual retirement pension (IRP) subscription and cancellation, and new contract supplementary processing were offered to improve customer convenience.

Simple authentication methods were also added. Authentication via fingerprint, facial recognition, and KakaoPay were introduced.

A Dongyang Life Insurance official stated, "We expect this to lower the entry barrier for customers who find installing applications cumbersome to use automated channels."

This content was produced with the assistance of AI translation services.