Gangdongseo, Commendation for Bank Clerk Reporting 'Voice Phishing'

Deputy Director Lee Myung-soon and Chief Kang Sang-gil of Gangdong Police Station

[Asia Economy Reporter Lee Jung-yoon] The Seoul Gangdong Police Station announced on the 18th that it awarded a certificate of commendation and a reward to a bank employee who prevented a voice phishing damage of 17.2 million won through the '112 Notification System for Large Cash Withdrawals.'

On that day, Lee Myung-soon, deputy manager of Saemaeul Geumgo Gangdong Seongnae Branch, who received the commendation, noticed something unusual on the afternoon of the 6th when a victim was canceling a savings deposit (15 million won) and appeared anxious while continuously talking to someone. She immediately alerted her colleagues via the internal network to watch for possible voice phishing damage.

Deputy Manager Lee communicated with the victim, who could not hang up the phone, through written notes on paper, continuously informing them that it was a voice phishing attempt. She then promptly reported it to the police, preventing a damage of 17.2 million won.

The victim said, "After withdrawing 2.2 million won from a nearby bank, I moved to Saemaeul Geumgo to withdraw 15 million won from my savings. I answered the voice phishing criminals by saying I was looking to purchase a vehicle as they instructed," and expressed gratitude, saying, "Thanks to the bank and the police, I was not harmed."

Deputy Manager Lee said, "I immediately informed my colleagues when I saw the victim looking anxious while talking to someone, carefully observed the situation, became certain it was voice phishing, and reported it to 112. As a bank employee, it is natural to protect customers' money," adding, "I will be even more attentive to prevent customers from falling victim to voice phishing."

Chief Kang Sang-gil said, "A young person in their 20s almost lost all the assets they had worked hard to save," and added, "Many people react uncomfortably when banks or the police ask about the use of funds, but I hope everyone understands that this is all to protect the valuable assets of the people."

This content was produced with the assistance of AI translation services.