"AI Helps Decision-Making"... Samsung Introduces Next-Generation 'N-ERP' System

Real-Time Analysis of Orders and Supply Chains

[Asia Economy Reporter Kim Heung-soon] Samsung Electronics has introduced a next-generation ERP (Enterprise Resource Planning) system based on artificial intelligence (AI).

According to Samsung Electronics on the 6th, this system, called 'N-ERP,' enables real-time analysis of large volumes of consumer order status and overall supply chain conditions resulting from the expansion of online sales. Based on this, detailed management simulations are also possible, allowing employees to make more rational decisions, the company explained.

ERP is a business management platform that integratively manages a company's physical and financial resources. Samsung Electronics improved the performance of N-ERP to handle large volumes of data and incorporated new technologies such as AI-based decision support and automation using text recognition technology. To this end, Samsung SDS, a business solution specialist company, and SAP were selected as strategic partners, and the system was developed over 30 months in collaboration with them.

Employees can collaborate in real-time by linking data between internal and external systems and efficiently carry out tasks in various work environments based on the cloud. The N-ERP system was first applied to subsidiaries in Southeast Asia and China and is scheduled to be sequentially introduced to subsidiaries worldwide by January next year. Moon Sung-woo, Head of Samsung Electronics' Management Innovation Center (Executive Vice President), said, "Building an ERP system based on the latest technology is a leading example among global companies," adding, "N-ERP will serve as the most important platform supporting Samsung Electronics' digital innovation."

This content was produced with the assistance of AI translation services.