Android Phones' KakaoTalk and Naver 'Not Responding'... Google 'WebView' Outage

[Asia Economy Reporter Kang Nahum] From the morning of the 23rd, errors causing apps like KakaoTalk and Naver to stop running have been occurring on some Android phones, including Samsung Galaxy devices.

According to industry sources, starting around 8 a.m. on this day, Samsung Electronics and LG Electronics smartphones running Google's Android operating system (OS) have experienced a phenomenon where certain apps such as Naver, KakaoTalk, and stock trading apps display a notification saying "App has stopped" and become unresponsive.

Google Korea stated in a blog post around 3 p.m., "This situation is limited only to users who used affected apps during a certain time period on March 23, Korea time," and added, "If a failure occurs, users can access the service through the desktop web environment of the affected app."

Prior to this, Samsung Electronics introduced troubleshooting methods for app errors through a notice in the Samsung Members app. Samsung advised that if apps like KakaoTalk, stock trading apps, or Naver close immediately upon launch, users should take actions such as 'Settings → Applications → Select Android System Webview → More → Uninstall updates.'

If Android System Webview is not found, users should take actions like 'Settings → Applications → Select Chrome → More → Uninstall updates.'

This error has been attributed to the 'Android System Webview' app. This system app, created by Google, supports displaying web content on Android, but it is presumed that a recent update caused conflicts with existing apps.

The error is mostly resolved by uninstalling the 'Android System Webview' (WebView) app on Samsung Electronics devices and rebooting the phone.

This content was produced with the assistance of AI translation services.