"The Most Common Complaints Are 'Please Solve Jobs and Real Estate Issues'"
Anti-Corruption and Civil Rights Commission Analyzes 12.4 Million Civil Complaints Big Data from Last Year
[Asia Economy Reporter Moon Chaeseok] Last year, the '2030 generation' complained that resolving job and real estate issues was the most urgent matter.
The Anti-Corruption and Civil Rights Commission announced trend data analyzing over 12.4 million civil complaints last year on the 7th.
The total number of complaints was 12,408,714, a 15.2% increase from 10,768,318 cases the previous year.
Key terms included words related to the novel coronavirus infection (COVID-19) such as movement routes, masks, and quarantine.
Words related to 'educational environment' like learning rights and child protection zones, as well as terms associated with 'real estate' such as cooperative membership qualifications and property rights infringement, also appeared.
Notably, people in their 20s filed complaints mostly about 'jobs', while those in their 30s focused on 'real estate' issues.
Those in their 20s requested solutions regarding work, exams, unemployment, employment, and labor. People aged 30 and above raised complaints related to housing, apartments, sales, and land.
Additionally, teenagers filed complaints about 'education' (online classes, academies, special-purpose high schools, college entrance exams, etc.), people in their 40s about 'welfare' (hospitals, companies, etc.), and those in their 50s about 'tax payment' (taxation, levies, loans, etc.).
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The Anti-Corruption and Civil Rights Commission has published complaint analysis data on the 'Civil Complaint Big Data at a Glance' website, where anyone can check the trends.
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