GS Shop Server Down... All Services Including Home Shopping and Online Mall Suspended
[Asia Economy Reporter Seungjin Lee] GS Shop's server went down, causing product orders through home shopping, internet shopping malls, and mobile applications (apps) to be suspended on the afternoon of the 23rd.
Accordingly, GS Shop is replacing live home shopping broadcasts with rerun programs, and telephone orders are being manually taken by customer service representatives.
When accessing GS Shop's internet shopping mall and mobile app, a message stating "System maintenance for service quality improvement is in progress" appears, along with a notice that normal operation will resume at 10 PM. However, even after 10 PM, access has not been restored.
GS Shop explained that there was a server issue around 3 PM that day, causing a temporary suspension of operations which was then recovered, but the server went down again around 8 PM. Since internal systems are interconnected, orders through home shopping and internet shopping malls were completely halted.
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GS Shop is currently working on server recovery and plans to input the manually received orders later.
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