Kookmin Bank Establishes KB Smart Business Loan Service

Promoting Digital Innovation in Corporate Credit

[Asia Economy Reporter Park Sun-mi] KB Kookmin Bank announced on the 23rd that it has established the KB Smart Corporate Loan service to support customer-centric corporate credit services.

The KB Smart Corporate Loan service is a service that allows all corporate customers to handle corporate credit transactions through non-face-to-face channels without any separate registration procedures. All processes for corporate credit customers, including loan application, limit and interest rate inquiry, document submission, transaction agreement, and progress confirmation, can now be conducted through non-face-to-face channels without visiting a bank branch.

In particular, to strengthen seamless connection between customers and the bank, a 'Transaction Connection URL Guidance' service was newly established, allowing corporate account managers at branches to request necessary information from customers, who can immediately check and process it.

Additionally, a mobile web-based KB Smart Corporate Loan platform was newly established, enabling corporate credit transactions without corporate banking registration or separate app installation, expanding non-face-to-face transaction channels for individual business owner corporate customers who frequently use mobile devices.

The non-face-to-face exclusive corporate credit product also improved completeness by establishing a fast and convenient service system. For KB Digital SOHO customized loan, a non-face-to-face product exclusively for individual business owners with a maximum limit of 100 million KRW, the application and screening are fully automated based on scraping information and external data, enabling completion of loan limit calculation, interest rate calculation, and loan execution within about 5 minutes. Previously, when applying for corporate loans non-face-to-face, staff conducted separate screening, which took more than a day.

The corporate credit system for outbound sales support was also completely revamped. During outbound sales via tablets, loan reception, headquarters consultation, document submission, and loan agreement can be immediately handled on-site during consultations with corporate customers.

A KB Kookmin Bank official stated, “Corporate customers and the bank will be seamlessly connected both face-to-face and non-face-to-face, allowing them to experience more differentiated corporate financial services,” and added, “We will strive to provide high-quality services through continuous digitalization of corporate finance.”

This content was produced with the assistance of AI translation services.