"Health Insurance Corporation Notice, Check and Pay in One Stop on Naver" View original image


[Asia Economy Reporter Joesulgina] From now on, various notices from the National Health Insurance Service (NHIS) can be checked and paid in a one-stop process on Naver.


On the 17th, Naver announced that it had signed a contract for cooperation in the field of electronic document services with the National Health Insurance Service. Over the next five years, the two organizations will use the 'Naver Electronic Document Service' to handle the NHIS's online notifications and delivery of notices. Through this, users will be able to view and pay NHIS notices anytime and anywhere via the Naver app.


Currently, paper notices often fail to reach users on time due to reasons such as unknown addresses or absence. The Naver Electronic Document Service sends push notifications and emails at the time the NHIS issues a notice, and for documents with deadlines, it sends an additional alert three hours before expiration to prevent users from missing the notice.


Additionally, Naver has taken thorough measures to protect users' personal information during this process. Users can view electronic notices after identity verification through the Naver Certificate, and personal and sensitive information contained in the notices is automatically linked to the NHIS website, not Naver.


Naver plans to carry out a large-scale digital transformation of a total of 715 types of paper mail, including regional and workplace insurance premium notices and health checkup notifications from the NHIS, and will officially start the electronic notice service from the end of December. Starting early next year, health checkup notifications, which have been sent about 30 million times annually, will also be provided electronically.


Through this, Naver is expected not only to improve user convenience but also to contribute to environmental protection by reducing paper notices. To ensure service quality and stability, Naver has established an electronic document delivery system optimized for the NHIS and built dedicated servers to handle large-scale deliveries.


The NHIS expects to significantly reduce administrative costs related to paper mail delivery, follow-up tasks, and civil complaint handling through this electronic notice service. The NHIS stated, "By expanding electronic notice services with Naver, citizens will be able to receive necessary information anytime on their mobile devices," and added, "We also expect to prevent the waste of precious insurance premiums on postal delivery costs."



Naver said, "Electronic documents from the NHIS are very important documents directly related to the health management of the people, so it is crucial that they are delivered quickly and accurately," and added, "We will provide fast and accurate convenience in daily life to 47 million Naver users, expand cooperation with various institutions to build a fast and accurate administrative system without paper, and actively support Naver's IT technology."


This content was produced with the assistance of AI translation services.

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