Seoul Simplifies Illegal Parking Reporting... "Just Open the Smartphone App and Take a Photo"

'Seoul Smart Bulpyeon Report App' Streamlines 6-Step Reporting Process
280,000 Report Data and GPS Used to Automatically Recommend Violation Types at Location

[Asia Economy Reporter Jo In-kyung] From now on, when reporting illegally parked vehicles in Seoul via an app, users can simply launch the 'Seoul Smart Inconvenience Report App' and send a photo for quick processing.

The Seoul Metropolitan Government announced that it will launch a new service with greatly simplified reporting procedures and improved functions for the Seoul Smart Inconvenience Report App starting at 10 a.m. on the 17th.

This app has been operated by the city since August 2012 to allow citizens to easily report various inconveniences or safety hazards encountered in daily life via mobile devices. Previously, to report illegal parking using the app, users had to go through six steps: selecting the violation, choosing the type, confirming the reporting requirements for the selected type, entering the vehicle number, taking a photo of the violation, and sending the report. During this process, the vehicle number had to be manually entered one by one.

However, from now on, users only need to open the app and take a photo, as the app automatically recognizes the license plate numbers in the photo. This is because the app has been equipped with an automatic license plate recognition feature using 'OCR character recognition' technology that converts characters in image files into text. Additionally, based on approximately 280,000 accumulated report data and GPS, the app automatically identifies the optimal violation type, eliminating the need for reporters to select the violation type themselves as before.

Not only real-time reporting on site but also post-reporting on the same day is now possible by taking photos with the app. A new 'Album Save' feature has been added, which saves time and location information together when photos are taken with the app's dedicated camera.

The Seoul Smart Inconvenience Report App can be downloaded from the App Store, Play Store, and One Store, and can be used after device authentication. Through the app, users can report nine types of illegal parking violations, including sidewalks, crosswalks, intersections, bus stops, fire hydrants, fire activity obstruction areas, bus-only lanes, bicycle-only lanes, and child protection zones.

This content was produced with the assistance of AI translation services.