Coupang Also Takes Care of the Health of Directly Employed Delivery Drivers

Comprehensive Health Insurance for Major Diseases like Cancer, 100% Coverage for Family Medical Expenses with Indemnity Insurance

[Asia Economy Reporter Kim Cheol-hyun] As health checkup support emerges as a key issue at the joint meeting of related ministries to prevent overwork among delivery workers, Coupang's health care program for its delivery personnel is gaining attention.

On the 12th, Coupang announced that its delivery workers, called 'Kuchin,' receive comprehensive health checkups annually, including endoscopy and ultrasound examinations, just like office workers, along with the four major insurances such as industrial accident insurance.

Separately, night-shift delivery employees undergo additional special health checkups, and newly hired Kuchin receive an extra cardiovascular disease examination during their entry health checkup. Coupang covers all costs required for these additional examinations. Group indemnity insurance is also provided, covering not only the delivery workers themselves but their families as well.

If abnormal symptoms requiring follow-up tests are found in the health checkup results, a 'Mobile Health Counseling Team' composed of doctors and nurses visits delivery camps nationwide to provide regular health consultations. Anyone can apply for mobile health counseling regardless of whether they are a follow-up target, and the counseling service is free of charge.

Kuchin, who are directly employed by Coupang, are guaranteed a 52-hour workweek over five days, 15 days of annual leave, severance pay, and support for fuel and communication expenses. Coupang also operates a dedicated workforce of 4,400 personnel for sorting tasks. A Coupang official stated, "We hope that the government's recent policies on extended rest hours and health checkup support will help improve the delivery industry, which has been criticized for unreasonable working conditions," adding, "Coupang will continue to create the best working conditions by strengthening health checkups and enhancing welfare for delivery workers in line with these policies."

This content was produced with the assistance of AI translation services.