Jeonnam Provincial Office of Education Provides 'Civil Service Office Environment Reorganization' Service
Jeonnam Provincial Office of Education has reorganized the internal and external environment of the civil service office in the government building. Photo by Jeonnam Provincial Office of Education
View original image[Asia Economy Honam Reporting Headquarters Reporter Lee Jun-kyung] Jeonnam Provincial Office of Education has reorganized the internal and external environment of the civil service office in the government building to provide customer-tailored civil service.
According to Jeonnam Provincial Office of Education on the 6th, to improve convenience for visiting civil petitioners, floor guide lines, ceiling signs, and directional signboards were installed to enhance external accessibility, and the internal entrance doors and reception counters were completely replaced with glass walls to make the inside of the civil service office clearly visible.
In addition, the external entrance door was replaced with an automatic door and a ramp was installed to facilitate wheelchair users' access, and a dedicated counter for socially disadvantaged petitioners using a call bell linked to the civil service office was established.
Furthermore, translated versions of foreign language civil petition forms and forms by category were provided, and information boards using pictograms (public guidance pictorial signs) were installed to make civil service information easily recognizable for everyone.
The Provincial Office of Education is making various efforts to provide customer-tailored civil services, such as operating the gallery "Ieum" as a waiting space where petitioners can handle civil affairs comfortably and without burden.
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Kim Do-jin, General Affairs Manager, said, “We will strive to operate the civil service office closer to the petitioners,” and added, “We will enhance civil petition satisfaction by providing kind and prompt administration from the petitioners’ perspective.”
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