Busan Water Bill Overdue Charges Will Be Automatically Withdrawn Again

Busan Waterworks Headquarters to Implement Additional Automatic Bank Transfer Withdrawals from July
Reducing Citizens' Burden and Complaints by Withdrawing Unpaid Water Bill Arrears

Busan City Hall.

[Asia Economy Yeongnam Reporting Headquarters Reporter Kim Yong-woo] The Busan Metropolitan City Waterworks Headquarters will introduce the ‘Additional Automatic Bank Transfer Withdrawal System’ starting from the July billing cycle this year to reduce the burden of overdue water bills on citizens.

From the 7th of next month, additional withdrawals for unpaid water bills will be implemented.

The Additional Automatic Bank Transfer Withdrawal System allows for an additional withdrawal of unpaid amounts on the 7th of each month without waiting until the end of the following month if the water bill withdrawal fails due to insufficient bank account balance at the end of each month.

Late fees are calculated based on the number of days the payment is delayed before the additional withdrawal, and since they are combined and charged with the next regular bill, the implementation of this system will reduce the burden of overdue payments on citizens.

It is also expected to reduce billing complaints and contribute to increasing the water bill collection rate. If the additional withdrawal date falls on a public holiday, the withdrawal will be made on the next banking business day.

Automatic bank transfer applications can be made through the Waterworks Headquarters call center, the Busan Metropolitan City Waterworks Headquarters website, local district offices, or the respective banks. Existing automatic bank transfer customers will have the additional withdrawal applied automatically without a separate application.

Lee Geun-hee, head of the Busan Metropolitan City Waterworks Headquarters, said, “Since this directly affects overdue payments, we encourage active use of this additional withdrawal system,” and added, “We also ask citizens to actively use email or electronic billing services instead of paper bills to save resources and protect the environment.”

This content was produced with the assistance of AI translation services.