SKT to Implement Remote Work for 1,500 Call Center Employees Starting Tomorrow... First in Related Industry

[Asia Economy Reporter Kim Heung-soon] SK Telecom announced on the 11th that, starting from the 12th, it will implement work-from-home for call center employees who wish to participate, becoming the first in the industry to do so in order to prevent the spread of the novel coronavirus disease (COVID-19) among its members and ensure community safety.

According to SK Telecom on the day, out of 6,000 call center employees, about 25%, approximately 1,500 people, expressed their desire to work from home. SK Telecom plans to fully support the work system by establishing a work environment equivalent to that of the office so that all those who wish can work from home.

For employees who inevitably need to come to the office, the company will provide continuous supplies of protective equipment such as masks, support the purchase of hygiene products, and ensure social distancing within the office. The company also plans to expand related infrastructure and systems in preparation for an increase in the number of employees wishing to work from home in the future.

Since the COVID-19 outbreak intensified, SK Telecom has implemented preventive measures for call center employees, including a three-shift lunch schedule, use of individual tables in dining and break rooms, continuous temperature checks for health management, and maintaining distance by utilizing vacant seats.

An SK Telecom official said, "Considering the growing social concerns about the safety of call center workers, we have decisively decided to implement work-from-home for call center employees. We will continue to do our best to ensure the safety of call center staff and their families and to prevent the spread of infection in the community."

This content was produced with the assistance of AI translation services.