Son Tae-seung "Customers Are the Foundation of Our Existence... Committed to Reflection and Improvement to Restore Trust"

Son Tae-seung, Chairman of Woori Financial Group and President of Woori Bank, is speaking at Woori Bank's "2020 Management Strategy Meeting" held on the 17th at the main auditorium of Woori Bank's headquarters in Jung-gu, Seoul.

[Asia Economy Reporter Kim Hyo-jin] Sohn Tae-seung, Chairman of Woori Financial Group and CEO of Woori Bank, stated, "Customers are the foundation of our existence, and this year it is important not only to restore customer trust but to make it stronger and more solid."

Woori Bank announced on the 19th that Chairman Sohn made these remarks at the '2020 Management Strategy Meeting' held on the 17th at the main auditorium of Woori Bank's headquarters in Jung-gu, Seoul, saying, "We must deeply reflect on ourselves and make every effort to thoroughly improve."

Chairman Sohn said, "The comprehensive reform of the customer-centric KPI system for the first time in 21 years has already begun a major innovation in our sales culture," and urged, "Woori Bank must lead financial change and innovation and make 2020 a year of new leap forward."

He continued, "The management goals for this year?'Trust, Innovation, Efficiency'?should not remain mere slogans but require active efforts to translate into tangible results."

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