Credit Counseling and Recovery Service, Korea Inclusive Finance Agency, and National Pension Service Launch Integrated Support for Vulnerable Groups

The Credit Counseling and Recovery Service, the Korea Inclusive Finance Agency, and the National Pension Service are establishing a collaborative system to provide integrated support for finance and retirement preparation for vulnerable groups.

On the 6th, a commemorative photo was taken at the signing ceremony of the financial and retirement complex support agreement at the Credit Recovery Committee. (From left: Lee Yeogyu, Welfare Director of the National Pension Service; Min Youngan, Secretary General of the Credit Recovery Committee; Yoo Jaewook, Executive Director of the Korea Inclusive Finance Agency)

On April 6, the three organizations announced that they had signed a Memorandum of Understanding (MOU) to establish a collaborative system for financial and retirement complex support. This agreement is a follow-up measure to the "2026 Complex Support Work Plan," and is intended to help beneficiaries resolve financial issues such as debt while simultaneously preparing for retirement in a systematic way. Under the agreement, the three organizations will work together in all areas, including: ▲strengthening complex financial and retirement support for vulnerable groups, ▲linking counseling and information on relevant programs between organizations, and ▲cooperating in education and publicity related to finance and retirement preparation.

The core of the initiative is establishing a system for linking counseling services. When retirement preparation counseling by the National Pension Service identifies a need for debt adjustment or policy-based inclusive finance support, clients will be referred to the Credit Counseling and Recovery Service or the Korea Inclusive Finance Agency. Conversely, clients of the two agencies who need retirement preparation counseling will be connected to the National Pension Service. This allows individuals to receive integrated financial and retirement information through a single counseling session.

The linked services will include retirement preparation assessment and counseling, debt adjustment, and support for policy-based inclusive finance. It is expected that this will improve access to information for vulnerable groups who have struggled to prepare for retirement due to immediate livelihood concerns, thereby helping to fill gaps in the social safety net. Min Youngan, Secretary General of the Credit Counseling and Recovery Service, stated, "Vulnerable groups often face difficulties in preparing for retirement due to a lack of information," adding, "Through this agreement, we aim to provide simple and professional retirement preparation services to support stable future planning." Yoo Jaewook, Executive Director of the Korea Inclusive Finance Agency, said, "Many of the vulnerable people we meet in the field are so focused on solving immediate economic difficulties that their retirement preparation is insufficient. We hope this integrated support will become a lifelong safety net."

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