Establishing a Joint Voice Phishing Response System Between Financial Institutions and Police
Rapid Reporting and Coordination System... Prevention Efforts Target Vulnerable Groups

Samsung Life Insurance is strengthening its cooperation with the police to prevent voice phishing crimes.


Representatives from Samsung Life Insurance and Seocho Police Station are posing for a commemorative photo after signing a business agreement to prevent voice phishing crimes at Seocho Police Station in Seoul on the 11th. Samsung Life Insurance

Representatives from Samsung Life Insurance and Seocho Police Station are posing for a commemorative photo after signing a business agreement to prevent voice phishing crimes at Seocho Police Station in Seoul on the 11th. Samsung Life Insurance

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Samsung Life Insurance announced on the 12th that it signed a business agreement to prevent voice phishing crimes with Seocho Police Station in Seoul on the 11th.


This agreement was promoted to strengthen the cooperation system between financial companies and the police and to prevent financial consumer damage.


Samsung Life Insurance uses its Fraud Detection System (FDS) to detect and block suspicious financial transactions, such as those related to voice phishing, in advance. When suspicious transactions occur, the company operates a response system that includes customer verification procedures and additional authentication to prevent further losses.


Samsung Life Insurance and Seocho Police Station will establish a joint response system to prevent voice phishing and strengthen their cooperation. The two parties will work together to ensure prompt reporting and coordination when suspicious transactions are identified, and will expand their prevention activities by sharing information on crime methods and major damage cases.


In particular, they plan to establish a "one-stop voice phishing reporting system," enabling staff to immediately report and coordinate with the police through a hotline whenever a suspicious situation arises.


Additionally, they will carry out prevention activities such as voice phishing prevention education for vulnerable groups and joint campaigns within the local community.


An official from Samsung Life Insurance stated, "As voice phishing crimes are becoming increasingly sophisticated, cooperation between financial companies and the police is crucial. We will continue to strengthen our response systems and prevention activities to protect financial consumers from damage."



Joo Jinhwa, Chief of Seocho Police Station, said, "Voice phishing is a representative crime that threatens the property of citizens. We will make every effort to prevent such crimes and minimize damage through collaboration with financial institutions."


This content was produced with the assistance of AI translation services.

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