Seo Samsuk: "Five Major Non-Life Insurers to Fully Implement Emergency Dispatch Services in Islands and Mountainous Areas"

Hanwha General Insurance to Revise Policy Terms Within This Year
Insurance Association to Support Maintenance Services in Island Regions

Seosamsuk, Democratic Party of Korea lawmaker.

With the five major domestic non-life insurance companies deciding to fully implement the same 'emergency dispatch service' in island and mountainous regions as in urban areas, the living convenience and settlement conditions for rural residents are expected to improve significantly.

Seo Samsuk, a lawmaker from the Democratic Party of Korea representing Yeongam, Muan, and Shinan in South Jeolla Province, announced on October 13 that the five major non-life insurers-Samsung Fire & Marine Insurance, Hyundai Marine & Fire Insurance, Hanwha General Insurance, KB Insurance, and DB Insurance-have decided to provide identical emergency dispatch services nationwide.

Previously, on October 2, Assemblyman Seo had highlighted through a press release the unfair practice of non-life insurers restricting emergency dispatch services in island and mountainous regions based on 'autonomous policy terms.' Since then, his office and the five major insurance companies have held several meetings to discuss policy revisions and institutional improvements.

As a result, Hanwha General Insurance will be the first to revise its policy terms within this year, followed by Samsung Fire & Marine Insurance in January 2026, and DB Insurance, KB Insurance, and Hyundai Marine & Fire Insurance by September 2026.

Additionally, the General Insurance Association of Korea plans to strengthen on-site response capabilities in island regions by providing maintenance equipment support and conducting on-site training, including battery charging and emergency refueling.

Assemblyman Seo emphasized, "This decision is a meaningful change that resolves the long-standing inconvenience of island and mountainous residents," adding, "We will continue to monitor and develop improvement measures to ensure that rural residents are not discriminated against in insurance and financial services due to geographical reasons."

This content was produced with the assistance of AI translation services.