Gimpo City Mobilizes All Efforts to Minimize Administrative Disruptions in Response to National Network Failure

Emergency Response Meeting Held for National Information Resources Service Fire
On-Site Inspection of Civil Petition Services

Gimpo City in Gyeonggi Province (Mayor Kim Byungsoo) held an emergency response meeting on the 1st at the Disaster and Safety Situation Room of Gimpo City Hall to address the government information system failure caused by the fire at the National Information Resources Service.

Gimpo City held an emergency response meeting on the 1st at the Gimpo City Hall Disaster and Safety Situation Room to respond to the government information system failure caused by the fire at the National Information Resources Service. Provided by Gimpo City

The meeting, presided over by Deputy Mayor Lee Seokbeom and attended by the heads of each bureau, department, and relevant divisions, covered topics including: reviewing the current status of the system failure, minimizing inconvenience to civil petitioners, providing alternative services, and preparing measures in case the disaster situation is prolonged. After the meeting, they visited the nearby Sau-dong Administrative Welfare Center to inspect the handling of civil petitions and gather feedback from the field.

The fire that broke out on September 26 in the computer room of the National Information Resources Service in Daejeon has caused nationwide access disruptions to major administrative systems, including the People’s Sinmungo, Government24, and resident registration card issuance.

In response, Gimpo City is making every effort to prevent the spread of damage and ensure there are no gaps in administrative services, such as delays in processing civil petitions, disruptions in sending official documents, and delays in disseminating emergency information.

The city is currently providing real-time updates on the government network failure through its official website and is continuously updating the status of key civil services such as resident registration certificates and seal certificates, as well as the progress of system recovery. With online services like Government24 restricted, citizens are being guided to use alternative methods such as fax, mail, or in-person visits to process their requests and avoid inconvenience.

Deputy Mayor Lee Seokbeom stated, "We are focusing all administrative resources to minimize inconvenience for citizens and to ensure that administrative services are not interrupted." He also urged, "With the Chuseok holiday approaching, I ask all public officials in the city to pay extra attention to handling civil petitions so that citizens do not suffer any inconvenience in areas related to public services."

This content was produced with the assistance of AI translation services.