Is Selling Enough? Listening to Customers... Renault Korea Conducts Grand Koleos Customer Survey

Over 3,700 Customers with More Than 5 Months of Ownership Respond
95% Vehicle Satisfaction, 88% Would Recommend to Others

Have you ever listened to what customers have to say about the cars you sell?

Renault Korea (CEO Nicolas Paris) is in high spirits after being encouraged by the results of a survey conducted to mark the first anniversary of the Grand Koleos launch. According to Renault Korea, more than 95% of customers expressed continued satisfaction with the vehicle.

Renault Korea conducted a customer satisfaction survey from September 8 to 10, targeting 10,000 customers who have owned the Grand Koleos for more than five months. Among the 3,714 respondents, 95.1% answered "very satisfied" (44%) or "satisfied" (51.1%) with the overall satisfaction of the Grand Koleos, confirming that the high level of customer satisfaction seen at launch has continued.

The Renault Korea's Grand Koleos in motion.

In the detailed evaluation of the Grand Koleos (multiple responses allowed), customers expressed the highest satisfaction with quietness, followed by fuel efficiency, design, and safety. Additionally, 88% of all survey respondents indicated that they would recommend the Grand Koleos to acquaintances.

Since deliveries to customers began on September 9 last year, the Grand Koleos has marked its first anniversary, achieving cumulative domestic sales of 51,076 units as of August this year. Boasting a spacious interior, efficient fuel economy, advanced convenience and safety features, and outstanding body safety, the Grand Koleos has received strong customer reviews, winning three SUV of the Year awards and earning the highest score among SUVs for the 2024 KNCAP Grade 1 rating.

To celebrate its first anniversary, the recently introduced 2026 Grand Koleos actively reflects existing customer requests by improving the user interface, enhancing infotainment features, and adding a panoramic sunroof and new interior and exterior colors.

For more information about the Grand Koleos, visit Renault Korea showrooms nationwide, the official website, or the Angel Center.

This content was produced with the assistance of AI translation services.