Introduction of 'ESG AI Agent'...
Enhancing Employees' Utilization of ESG Information

Photo of the 2025 KT ESG Report booklet. Photo by KT

Photo of the 2025 KT ESG Report booklet. Photo by KT

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On July 1, KT published the "2025 KT ESG Report," unveiling the outcomes of its ESG strategy that integrates artificial intelligence and communications technology (AICT). Having released an ESG report annually since 2006, KT stated that with this 20th edition, it has further clarified the direction and core values of its ESG strategy.


This year's report broadly reflects global guidelines, including the Global Reporting Initiative (GRI Standards 2021), United Nations Global Compact (UNGC), Sustainability Accounting Standards Board (SASB), and Task Force on Climate-related Financial Disclosures (TCFD). In particular, based on a "double materiality" assessment that considers both the social and financial impacts of ESG issues, KT identified four key tasks: innovation-driven growth based on AICT, response to climate change, enhancement of service stability, and compliance with regulations.


In the report, KT presented ESG implementation strategies that incorporate AI and communications technology across each area: Environment (E), Social (S), and Governance (G).


In the environmental section, the report introduces strategies for achieving Net Zero by 2050, including power-saving initiatives, a transition to renewable energy through power purchase agreements (PPA), and activities to preserve biodiversity.


The social section covers efforts to enhance service reliability through AI-based network stabilization and advanced information protection systems, as well as initiatives to expand employee welfare and promote an inclusive society through social contribution activities.


In the governance section, KT emphasized the strengthening of responsible management through enhanced compliance systems, a board of directors led by outside directors, and a quarterly dividend policy.


Alongside the publication of this report, KT also introduced a new AI-based Q&A system exclusively for employees, called the "ESG AI Agent." This system enables real-time Q&A based on key content from the ESG report, and is expected to improve internal staff's access to and utilization of ESG information.



Kim Youngsub, CEO, stated, "With the publication of our 20th ESG report, KT seeks to reaffirm its commitment and responsibility to sustainable management," adding, "We will continue to create social value based on AICT technology and grow as a sustainable company that everyone can trust."


This content was produced with the assistance of AI translation services.

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