SamzzumSam Announces Results of Office Workers' Year-End Tax Settlement Awareness Survey

Two out of three salaried workers who receive earned income have experience getting tax refunds through private services. It was also found that a considerable number of employees filed their comprehensive income tax returns in May through these companies or tax accountants instead of using the year-end tax settlement provided by their workplaces.


On the 5th, Jarvis & Villains, which operates the tax assistance service 'SamzzumSam', announced the results of a year-end tax settlement survey of office workers that included these findings. The survey was conducted over a week from the 13th to the 19th of last month, targeting 816 office workers.


According to the survey results, 85.4% of respondents said they receive year-end tax settlements at their workplace every year, which was significantly higher than the 5.5% who answered 'No.' The proportion of workers who answered 'Don't know' was 9.1%.


Two out of three office workers have experienced tax refunds through private services View original image

When the 816 respondents were asked to rate the 'accuracy of the year-end tax settlement' on a scale from 1 to 5, the average score was 3.44, indicating an average level. The 'consistency score between the notified tax amount (refund or payment) and the actual tax amount' was 3.51, similar to the accuracy score. However, the response to 'I received sufficient explanation from the person in charge of the year-end tax settlement' scored slightly lower at 3.21.


64.3% of respondents had experience receiving refunds through tax assistance services like SamzzumSam. In fact, among the 3.61 million office workers who filed their regular comprehensive income tax returns or checked refunds through SamzzumSam last May, about 1.72 million, or 47.7%, were eligible for refunds. This can be explained by the fact that some deductions are missed in the workplace year-end tax settlement.


508 office workers, or 62.2% of all respondents, knew that comprehensive income tax filing can replace the year-end tax settlement. Among them, 219 workers, accounting for 43.1%, had experience doing year-end tax settlements through refund services or tax accountants.



They used tax assistance services or tax accountants for reasons such as ▲ convenience of refund services or tax accountants (18.5%) ▲ having additional income (13.8%) ▲ distrust in the year-end tax settlement provided by their workplace (12.6%) ▲ receiving a larger refund amount through refund services or tax accountants compared to the workplace year-end tax settlement (11.4%).


This content was produced with the assistance of AI translation services.

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