Guri-si Establishes Institutional Foundation for Introducing Citizen Grievance Committee

Expectations for Rights Protection through Independent Grievance Handling from a Citizen Perspective

Guri City Hall exterior.

Guri City, Gyeonggi Province (Mayor Baek Kyung-hyun) announced that following the passage of the 'Guri City Citizen Grievance Committee Formation and Operation Ordinance' by the city council last September, it plans to operate the Citizen Grievance Committee starting in 2025. The committee aims to promptly and efficiently handle grievance complaints from a third-party perspective to protect the rights and interests of local residents.

According to Guri City on the 7th, the Citizen Grievance Committee is an organization where qualified expert members independently investigate and handle grievance complaints related to illegal, unfair, or passive administrative actions by Guri City and its affiliated institutions (including public-related organizations), or unreasonable administrative systems that infringe on citizens' rights or cause inconvenience and burden. Through the operation of this committee, it is expected that grievance complaints will be handled more objectively and thoroughly.

Going forward, the city plans to allocate the necessary budget for the committee's operation, hold a committee to recommend capable members, and, with the city council's approval, launch the committee in the first half of next year.

Mayor Baek Kyung-hyun of Guri City stated, “The success of the Citizen Grievance Committee system depends on the capabilities of its members,” and added, “We ask for the interest of outstanding local figures who are familiar with regional circumstances and can smoothly resolve grievance complaints from the citizens' perspective.”

This content was produced with the assistance of AI translation services.