Consumer Agency Reports About 370 Unrefunded Consultations for 'Business Suspension Shopping Malls' on Allets

More than 370 consumer complaints regarding the online electronics and furniture shopping mall Allets have been received by the Korea Consumer Agency. According to the Consumer Agency on the 21st, 379 complaints related to Allets were filed from the 5th until the day before.

Earlier, Allets announced on its homepage on the 16th that it would cease operations as of the 31st due to "unavoidable business circumstances," and since then, consumer refunds and settlements with vendor partners have not been processed.

The Consumer Agency is guiding victims through damage relief application procedures along with methods such as card cancellations. More than 50 such damage relief applications have been received, and if the conditions are met, the cases may proceed to collective dispute mediation.

Victims have filed complaints with the Consumer Agency, the Financial Supervisory Service, and the National Petition Board, requesting prompt resolution. A criminal complaint has also been submitted to the Seongdong Police Station in Seoul.

The police have booked and are investigating Park Seong-hye, CEO of Interstella, the operator of Allets, on charges of fraud under the Act on the Aggravated Punishment of Specific Economic Crimes. Interstella's sales last year were 15 billion KRW, with an operating loss of 10.4 billion KRW. The accumulated deficit has reached 35.7 billion KRW.

This content was produced with the assistance of AI translation services.