Lawsuit Filed Against Lunchbox Subscription Service 'Weat'... Class Action Lawsuit Expected to Follow
Cumulative Membership Reaches Approximately 190,000
Service Suddenly Suspended on the 4th
No Notice Given for Point Refund Schedule
A complaint has been filed with the police after Wheedling, the operator of the lunchbox subscription service 'WeEat,' suddenly suspended its service. Similar to the past Merge Point incident, it is expected that collective lawsuits from users will follow.
According to a report compiled by Asia Economy on the 7th, WeEat user Mr. A submitted a complaint against Wheedling to the Seoul Gwanak Police Station on the same day. The complaint stated, "I prepaid about 100,000 won for 15 lunchboxes on the 25th of last month. After receiving lunchboxes on June 3rd and 4th, the company announced the suspension of the service," and added, "The company refunded 95,287 won in the form of cash-equivalent points, but the subsequent notice did not specify detailed refund criteria or schedule for the points. Therefore, I intend to file a fraud charge against the company."
Wheedling, the operator of WeEat, abruptly announced the suspension of the service on the 4th and refunded part of the payment made by credit card customers in the form of cash-equivalent points. On the 5th, the company announced through its website that "refunds are being processed sequentially after reconciliation with the payment agency," and that refund plans would be provided through future notices. However, users are protesting, saying that no specific refund date for the cash-equivalent points was provided.
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WeEat is a service that delivers lunchboxes free of charge to locations desired by users. The accumulated number of members reaches approximately 190,000. Users have been using the service by prepaying with credit cards or charging points when the menu for the next month is announced on the 15th of each month.
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