Government24 Service Interruption... Recovery May Be Difficult Within Today

The government-exclusive administrative network 'Saeol' experienced user authentication issues on the 17th, causing disruptions, and the government's online civil service platform 'Government24' was completely suspended.

On the 17th, a network failure occurred at the unmanned civil service issuance machine in the civil service office of the National Assembly Members' Office Building in Seoul due to a malfunction in the nationwide local government administrative computer network. Photo by Hyunmin Kim kimhyun81@

Government24 announced on its homepage that "due to a network equipment error at the National Information Resources Service Agency, the service is temporarily suspended." The suspension period is from 13:55 on the 17th until the issue is resolved. They also explained that they will take swift measures to restore the service to normal.

Earlier that morning, authentication problems and other errors occurred on 'Saeol,' the dedicated administrative network used by local government officials nationwide, causing delays or halts in on-site civil service work. With Government24 also suspended, the issuance of civil documents at public institutions has effectively been paralyzed both online and offline.

An official from the Ministry of the Interior and Safety stated that the network equipment is the cause of the disruption and expressed difficulty in guaranteeing restoration within business hours today.

The servers and network equipment for the administrative network 'Saeol' and Government24 are located at the National Information Resources Service Agency of the Ministry of the Interior and Safety in Daejeon Metropolitan City. The ministry has deployed dozens of related officials and network equipment company staff to carry out recovery operations.

This content was produced with the assistance of AI translation services.