Selected as an Excellent Case of Active Administration in Gangseo-gu for Improving the Operation Method of Security CCTV

Creating an Active Work Atmosphere to Improve Administrative Services Including Enhancing Crime Prevention CCTV Operations, Renovating Unmanned Automated Toilets, and Supporting Jeonse Fraud Victims

Status Map of Public CCTV in Gangseo-gu

Gangseo-gu, Seoul, has selected the ‘Top 5 Cases of Proactive Administration in the First Half of 2023,’ leading the way in fostering a proactive work atmosphere to improve resident administrative services.

Every year, the district comprehensively evaluates resident satisfaction, proactiveness, and potential for dissemination in both the first and second halves of the year to select outstanding cases of proactive administration, encouraging creativity and expertise to enhance public interest.

The top cases of proactive administration for the first half of this year include ▲improving the operation method of security CCTV centered on residents ▲renovating unmanned automated restrooms that had frequent freezing problems for 18 years ▲supporting victims of jeonse fraud in Gangseo-gu through an agreement with ‘(Sa) Deobureo Saneun Saramdeul’ ▲overcoming NIMBY to secure parking spaces in residential areas ▲and producing a ‘Care Map for Single-Person Households’ to prevent solitary deaths.

The ‘Improvement of Security CCTV Operation Method’ was inspired by the idea to efficiently manage the increasing complaints about security CCTV installations and prevent budget waste. A ‘web-based public CCTV status map’ was created, allowing residents to check the locations of security CCTVs via smartphones, contributing to improved work efficiency through a scientific analysis system and building a safer city.

The unmanned automated restroom in Banghwa 3-dong had caused inconvenience to residents due to frequent freezing for 18 years. The responsible public official continuously discussed with the construction company and implemented supplementary work such as adding insulation material to the exterior. Additionally, continuous monitoring of freezing during winter provided convenience to residents and helped reduce repair costs.

Efforts to support victims of jeonse fraud occurring nationwide also stood out. Through an agreement with ‘(Sa) Deobureo Saneun Saramdeul,’ interest-free loans for livelihood were provided, establishing a public-private welfare cooperation system to help victims build a foundation for independence.

The ‘Overcoming NIMBY to Secure Parking Spaces in Residential Areas’ involved signing agreements with landowners and continuously persuading residents opposing the creation of parking lots through direct meetings, helping to solve the shortage of parking spaces.

The ‘At-a-Glance Care Map for Single-Person Households in Gayang 2-dong’ marked beneficiary services for single-person households receiving rental apartment support on a map, enabling quick identification of target households, helping prevent solitary deaths, and improving the efficiency of welfare services.

The five top cases of proactive administration in the first half of the year were produced as easy-to-understand card news for residents and can be viewed on the proactive administration section’s resource board under the administrative information menu on the district’s website.

Park Dae-woo, Acting Mayor of Gangseo-gu, said, “We will continue to select and share outstanding cases of proactive administration to enhance residents’ convenience and develop district governance, striving to create a proactive public service atmosphere. We will also work hard to provide administrative services with high resident satisfaction based on creativity and expertise.”

This content was produced with the assistance of AI translation services.