Algeti, Serving Robot Export to Vietnam... Signal for Southeast Asia Expansion

Serving robot 'Sseobot' operated by RGT at a Vietnamese restaurant. (Photo by RGT)

Service robot total solution company RGT announced on the 29th that it has signed an export contract with Vietnam, establishing a foothold for entering the Southeast Asian market.

RGT secured this export contract by leveraging the competitiveness of its serving robot 'SIRBOT,' which is optimal for improving efficiency in the food service industry. Vietnam is striving to build IT infrastructure with the goal of ranking among the top 30 countries globally in the information and communication sector by 2030. The country’s huge domestic market, approaching 100 million people, and its large young population with low resistance to robots are also strengths.

RGT develops and manufactures autonomous serving robots using purely domestic technology. SIRBOT is equipped with a predictive avoidance driving function that anticipates and avoids the movement of surrounding obstacles. Even when unpredictable obstacles appear, it demonstrates more stable driving performance by utilizing a multi-route search function to explore alternative paths.

It is also noteworthy that various food service systems such as table order, call bell, point of sale (POS), and robot controller were exported together. Unlike Korea, where many operations are automated, most food service establishments in Vietnam rely on manpower. With the endemic phase and the explosive surge in travel demand, these establishments appear to be moving toward system implementation.

An RGT official stated, “This export contract with Vietnam is significant as it establishes a foothold for entering the Southeast Asian market,” and added, “Since the region is also famous as a global tourist destination, it is expected to play a significant role in promoting our products in the global market.”

Meanwhile, with this contract, RGT has exported SIRBOT to a total of seven countries, including the United States, Japan, Canada, Australia, the United Arab Emirates (UAE), Malaysia, and Vietnam.

This content was produced with the assistance of AI translation services.