Lotte Card to Temporarily Suspend Service Early Morning on 27th Due to System Upgrade

Only On-site Payment and Card Loss Registration Cancellation Allowed

Lotte Card will temporarily suspend its services on the 27th due to a system upgrade.

On the 27th, from 1:30 AM to 6:30 AM, Lotte Card announced on the 25th that all services except for in-person physical card payments and card loss registration/cancellation through the customer center will be temporarily suspended.

During this maintenance period, online payments and pay services (such as LocaPay, Samsung Pay, etc.) will be unavailable, except for in-person physical card payments. Financial services (short-term card loans, long-term card loans) and services on the Lotte Card DigiRoca app and website will also be inaccessible. The customer center will only handle card loss registration and cancellation.

A Lotte Card representative stated, "As the number of customers using personalized benefits and content through the DigiRoca application (app) and website increases, we are conducting system enhancement work to provide stable and faster services," adding, "We will complete the work quickly to minimize customer inconvenience."

This content was produced with the assistance of AI translation services.