Rail Union to Initiate Work-to-Rule from 24th... Four Mugunghwa Trains Suspended

Korail "Strict Response to Company Rules and Laws"

The National Railway Workers' Union (Cheoldo Nojo) has announced a work-to-rule action starting from the first train on the 24th, which is expected to cause disruptions in train operations.

[Image source=Yonhap News]

According to Korea Railroad Corporation (KORAIL) on the 23rd, KORAIL, which is operating an emergency transportation countermeasure headquarters from that day, plans to proactively suspend operation of general trains expected to experience long delays starting from the 24th.

The trains scheduled for suspension are four Mugunghwa trains (two each on the Gyeongbu and Janghang lines). Customers who have booked these trains will be individually notified via text message.

There are no KTX trains scheduled for suspension, but delays are possible, so passengers must check train operation status in advance through the mobile app ‘KORAIL Talk’ or the website.

During the work-to-rule period, ticket refunds (cancellations) and change fees will be waived. Additionally, some metropolitan subway trains and Donghae Line electric trains may also be delayed, and if a delay certificate is needed, it can be issued via the ‘KORAIL Subway Talk’ app, website, or at stations (under KORAIL jurisdiction).

Meanwhile, KORAIL stated that it will make every effort to minimize customer inconvenience caused by the railway union’s work-to-rule action and will respond strictly if any violations of company regulations or laws occur during this action.

Han Moon-hee, President of KORAIL, said, "We apologize to the public for the inconvenience caused by the railway union’s work-to-rule action," and added, "We will do our best to ensure safe train operations by mobilizing all available resources."

President Han Moon-hee urged, "We hope for wise judgment so that everyone can use the railway comfortably and safely," and called on the railway union to withdraw the work-to-rule action.

This content was produced with the assistance of AI translation services.