Incheon Teachers Communicate with Parents and Students Without Exposing Mobile Phone Numbers

Incheon Office of Education Introduces 'KT Two-Way Text Messaging'
Communication Possible via PC and Mobile
Sending Home Notices, Diaries, and Meal Menus

On the 1st, KT announced that the Incheon Office of Education will introduce the ‘Two-way Text Messaging Service’ and conduct a pilot service from the 1st until the end of next month, followed by the official service starting in October. The ‘Two-way Text Messaging Service’ is a representative digital transformation (DX) communication platform in the messaging field that allows companies or organizations to have real-time conversations or deliver notifications to customers via text messages through a PC. It enables communication with parents or students without exposing the mobile phone numbers of school staff.

The Incheon Office of Education explained that KT’s ‘Two-way Text Messaging Service’ was introduced as a means to protect the personal information of frontline school staff. KT’s ‘Two-way Text Messaging Service’ is provided in an integrated form with the Incheon Office of Education’s work messenger, enhancing user convenience. All school staff under the jurisdiction of the Incheon Office of Education can communicate with parents and complainants via the school’s landline phone number in both PC and mobile environments.

Additionally, notices from the educational field that were previously distributed on paper, such as home notifications, newsletters, and school meal menus, are sent in the form of text messages through the ‘Two-way Text Messaging Service,’ allowing parents and students to send real-time replies. KT plans to continue developing the service content and detailed functions so that the ‘Two-way Text Messaging Service’ can be utilized as a platform to facilitate communication not only in public education but also in other industrial fields.

Im Geon-ho, Deputy General Manager of KT’s Communication Platform Business Division, stated, “Two-way text messaging is the most convenient and effective platform that protects the rights and personal information of school staff and supports smooth communication with students and parents.” He added, “We will continue to strive to contribute to positive changes in the public education field through KT’s various DX services.”

This content was produced with the assistance of AI translation services.