Implementation of '1-on-1 Service' Linked with Communication Community

Providing Information on Severance Pay, Unemployment Benefits, Basic Pension, etc.

BNK Gyeongnam Bank announced on the 20th that it is providing a ‘1:1 Financial Consultation Service’ linked to the ‘Retirement Communication Community’ operated on its mobile banking platform.


The retirement communication community ‘Wayers’ is a space where customers approaching retirement can freely share their stories anonymously, and the service is available through BNK Gyeongnam Bank’s mobile banking app.

Gyeongnam Bank Financial Consultation Service Corner.

Gyeongnam Bank Financial Consultation Service Corner.

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The Retirement Finance Team guides customers who apply for free 1:1 financial consultations through the community on methods to increase assets and how to utilize relevant systems.


In particular, the service is operated comprehensively and systematically, covering retirement pay, unemployment benefits, health insurance, national pension, basic pension, and more. It also provides professional replies to questions posted in the community.


To use the service, access the ‘Lifestyle Benefits’ menu at the bottom of the main screen of the BNK Gyeongnam Bank mobile banking app, then select ‘Wise Retirement & Pension Community’ under the ‘Retirement & Pension’ section.


Kang Kyung-ok, Deputy General Manager of the Retirement Finance Team, said, “We have launched the 1:1 financial consultation service linked to the retirement communication community to support hopeful retirements and later life for our customers and local residents. The consultations are conducted anonymously and non-face-to-face to allow for freer communication. In the future, we plan to hold online and offline seminars for Wayers community members to widely share essential information that everyone should know when retiring or retiring.”


She added, “Currently, BNK Gyeongnam Bank’s Retirement Finance Team is conducting financial planning seminars for those about to retire at various local institutions and companies. Based on this experience, we aim to raise awareness of the need for financial consultations before and after retirement and to support the second chapter of life for local residents.”



BNK Gyeongnam Bank is running an event until the 31st, sending Starbucks coffee coupons to customers who join the retirement communication community Wayers through the BNK Gyeongnam Bank mobile banking app.


This content was produced with the assistance of AI translation services.

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